Hosted Contact Centre
Enhance your contact centre performance whilst enriching the experience of your audience…
“…we have been extremely pleased by the close support, ingenuity and attention to detail of Performance Telecom in creating and rolling out this imaginative solution… ”
Your gateway to exceptional contact management
Welcome to TRANSFORM from Performance Telecom – your gateway to exceptional contact management. Available in three levels of engagement, the TRANSFORM multimedia contact management platform enables you to enhance your contact centre performance whilst enriching the experience of your audience in a way that has immediate impact yet is simple to implement and manage.
TRANSFORM brings you blended inbound and outbound call handling, message handling – including email, SMS, chat and social media feeds – for a complete contact management suite that is second to none.